PRIVACY POLICY Last updated: October 2026 1. WHO WE ARE PrimeWeb SaaS AI is operated and provided by: Prime Web Consulting LLC 2355 Westwood Blvd. Los Angeles, CA 90064 United States Email: info@primewebconsultingglobal.com Prime Web Consulting LLC is responsible for operating the PrimeWeb SaaS AI platform and is the primary contact regarding the platform and the processing of personal information described in this Privacy Policy. For applicable transactions, Sell More With Video LTD, Company Number 17471363, registered in England and Wales, may act solely as the merchant and billing entity and may process information necessary for payment, billing, accounting, refunds, and related transaction administration. Sell More With Video LTD is not the operator or provider of the PrimeWeb SaaS AI platform. 2. INFORMATION WE COLLECT Depending on how you use PrimeWeb SaaS AI, we may process information including: * Name and contact information * Email address * Account and authentication information * Company or business information * Subscription and plan information * Billing and transaction information * Affiliate or manager information where applicable * Projects, settings, leads, CRM information, and other data you choose to store * IP address, browser and device information, timestamps, and security logs * Support communications * Usage information necessary to operate, secure, and improve the service Payment card details and similar payment credentials are generally processed directly by the applicable payment provider and are not directly stored by PrimeWeb SaaS AI unless expressly stated. 3. HOW WE USE INFORMATION Information may be processed to: * Create and administer accounts * Provide PrimeWeb SaaS AI functionality * Authenticate users * Provide customer and technical support * Process subscriptions, purchases, renewals, cancellations, and refunds * Operate affiliate and manager programs * Maintain platform security * Detect and prevent fraud and abuse * Maintain service reliability * Send service-related communications * Fulfil legal, tax, accounting, and regulatory requirements * Improve the platform and its functionality 4. LEGAL BASES Where UK GDPR, EU GDPR, or comparable data protection requirements apply, processing may be based on: * Performance of a contract * Steps taken before entering into a contract * Compliance with legal obligations * Legitimate interests * Consent where consent is legally required 5. PAYMENT PROCESSING Payments may be handled by third-party payment service providers. For applicable PrimeWeb SaaS AI transactions, Sell More With Video LTD may act as the merchant and billing entity. Sell More With Video LTD's involvement in a transaction does not make it the operator or provider of the PrimeWeb SaaS AI platform. 6. SERVICE PROVIDERS Prime Web Consulting LLC may use third-party service providers for hosting, infrastructure, email delivery, security, payment processing, analytics, artificial intelligence, and other functions necessary to provide the service. Information is shared only as reasonably necessary for the applicable service or where otherwise legally permitted or required. 7. ARTIFICIAL INTELLIGENCE Certain PrimeWeb SaaS AI functions may transmit user-provided content to supported third-party artificial intelligence providers for processing. Depending on the customer's plan, AI functionality may use platform-provided resources or require the customer to connect their own API credentials. Where customers connect their own provider account or API key, use of that third-party service may additionally be governed by the customer's agreement with that provider. Users must not submit information that they are not legally authorized to process. 8. CRM AND CUSTOMER DATA PrimeWeb SaaS AI allows users to store or process information concerning their own customers, prospects, leads, employees, or other individuals. Users are responsible for ensuring that they have an appropriate legal basis and authority to collect and process such information. Where applicable, Prime Web Consulting LLC may act as a processor or service provider in relation to data processed by customers through the platform. 9. INTERNATIONAL PROCESSING Prime Web Consulting LLC is based in the United States and the platform may use service providers located in different countries. Personal information may therefore be processed outside the country in which the user resides. Where applicable data protection law requires safeguards for international transfers, appropriate legally recognized safeguards will be used. 10. DATA RETENTION Information is retained for as long as reasonably necessary to provide the service and satisfy contractual, security, accounting, tax, dispute-resolution, and legal requirements. 11. SECURITY Reasonable technical and organizational measures are used to protect information against unauthorized access, loss, alteration, misuse, or disclosure. No Internet-based service can guarantee absolute security. 12. YOUR PRIVACY RIGHTS Depending on your jurisdiction, you may have rights relating to: * Access * Correction * Deletion * Restriction of processing * Objection * Data portability * Withdrawal of consent Privacy requests should be sent to: info@primewebconsultingglobal.com We may need to verify your identity before processing certain requests. 13. COOKIES AND SIMILAR TECHNOLOGIES PrimeWeb SaaS AI may use cookies and similar technologies for authentication, security, preferences, affiliate attribution, checkout functionality, and platform operation. Where applicable law requires consent for non-essential technologies, such technologies will be subject to the applicable consent requirements. 14. CHANGES TO THIS POLICY This Privacy Policy may be updated when our services, technology, service providers, or applicable legal requirements change. The current version will be made available through PrimeWeb SaaS AI. 15. CONTACT For privacy questions or requests: Prime Web Consulting LLC 2355 Westwood Blvd. Los Angeles, CA 90064 United States Email: info@primewebconsultingglobal.com